Originally Posted by
Gold Passport Concierge
Dear FlyerTalkers,
We’ve heard rumblings that there’s some confusion about the breakfast benefit for Diamond members when Regency Club/Grand Club access is not available. To provide clarity, we’ve come up with a standard definition so Diamond members know exactly what to expect when staying with us.
When Regency Club/Grand Club access is unavailable or when a Hyatt does not have a Regency Club/Grand Club, members receive complimentary daily full breakfast inclusive of one entrée (or standard breakfast buffet), juice and coffee (tax, gratuity and service charges
included) for each registered guest in the room, maximum four people.
For complete program details including program terms and conditions, visit goldpassport.com.
Sincerely,
Hyatt Gold Passport Customer Service
Could you pleads clarify who makes the choice? If the hotel just has a
standard buffet, presumably the full buffet is included, including hot items, rather than just the cold continental portion of the buffet. However, if there is a buffet as well as a la carte or even a prix fixe choice of breakfasts, do we choose between the buffet and the menu, or does the hotel decide? If there's no buffet or if we can order from the menu, I assume that is it OUR CHOICE of one entree rather than the hotel being able to tell us which one entree is offered. Right?
So far, I've generally been very pleased with my Hyatt breakfast choices
and I hope that this policy doesn't reduce the selection available to Diamonds.