FlyerTalk Forums - View Single Post - BA Gold: Charged for seat selection???

Sep 26, 2012 | 5:28 pm

#14

billgrates3

Join Date: Jun 2006

Location: SFO/OAK

Programs: AA LT PLT 3.5MM, BAEC, UAMP, Skyteam (<10k) HH Gold, IHG Plat, Hertz Gold, GE/TSA TT

Posts: 2,724

I'm an OW Emerald and I've seen this problem too, but only on a segment that was full fare Y. It appeared that the manage-my-booking software rule for non-status Y trumped the rule for OW Emeralds on the BA rezsystem (at least in Oct.2011). So...
I paid $75 for an exit row seat assignment, then emailed BA CS about the problem. The next day a rep called to say "Sorry!" and to refund my $75.

Reply