FlyerTalk Forums - View Single Post - What a Mickey Mouse Airline! (UA Schedule Change Errors & Issues)
Old Sep 26, 2012 | 9:14 am
  #16  
channa
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Originally Posted by DeaconFlyer
In case you haven't noticed, no posters on this board are decision-makers at UA. Therefore, criticizing posters for giving practical advice on how to best work within the existing system is pointless and mean spirited.

Sure, you can spend all your time on 1000 word posts on how UA is garbage. That's your prerogative. Other's feel like their time is better spent helping others overcome a systems limitation.

The same message can be helpful or chastising, depending on the tone.

While the poster in question did point out some tips and tricks for how to get by with UA's dysfunctional systems and weak business process around schedule changes, the poster in question never acknowledged there was such a problem and even used capital letters instructing the OP what to do.

It's easy to see how someone many not take that as "helpful" with that sort of tone.

Had the poster framed it by saying, "UA has had these sorts of issues with schedule changes since they moved to CO's systems. Here's what you have to do to make the best of it..." Well, that would have been extremely helpful.
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