FlyerTalk Forums - View Single Post - What a Mickey Mouse Airline! (UA Schedule Change Errors & Issues)
Old Sep 26, 2012 | 8:47 am
  #13  
star_world
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Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,240
Given a dysfunctional system, why is it that people who (helpfully) post tips for how to work around its limitations and arrive at a relatively successful outcome get branded as apologists? You can post all you want about how many things are wrong with UA's systems and it's unlikely to change it. Should people be told *not* to babysit their reservations just because they shouldn't have to? That makes zero sense.

^ to the people offering constructive advice on how to work around the limitations of the system we have to deal with. I agree with the post above that this was not the environment that existed on either of the pre-merger entities. I had 100% notification of schedule changes on CO and at least 50% on UA, both of which seem to be better than what exists now.
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