Originally Posted by
mitchmu
If your name was on the screen at #1, then that should reflect the "day of" waitlist. I think the GA probably lied to you. It makes no sense that the screen at the airport would show something other than the "day of" waitlist.
Sorry to hear. What a waste of an M fare.
Don't expect this to be getting fixed. As far as I can tell, it's been this way since 3/3 and there's no indication they care.
I'm not sure she lied. The system is so screwed up that who knows what the hell is going on inside SHARES. but you are certainly 100% correct that there is no indication they care. So many problems would be easy to fix. I know that because other airlines don't have those problems including pmUA. UA has one of the laziest IT departments I have EVER seen. Want proof? Go thru different pages on the web site & count how many times the name "CONTINENTAL" is used instead of UNITED. How hard is it for someone to just change this ONE TIME in the web site? How can anyone blame sCO F/A's for saying they are CO employees on the PA when half my tkt receipts still say CO?