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Thread: What a Mickey Mouse Airline! (UA Schedule Change Errors & Issues)
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Old Sep 26, 2012 | 3:40 am
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andrewwm
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Originally Posted by A_Lee

I've seen incompetence before in various airlines I've flown on, but I've never experienced incompetence to this level before. I certainly hope the changes at UA to hire such incompetent employees doesn't spread from booking agents and IT people to their pilots.

Sorry for the rant, just had to get it off my chest about how low this airline has sunk to.
Definitely rant worthy (particularly the no notification of changes), but I wonder how much you've flown if you haven't encountered a clueless phone rep on other airlines
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