FlyerTalk Forums - View Single Post - What Are Your Top Frequent Flier Award Redemption Pet Peeves? The 2012 Edition
Thread: What Are Your Top Frequent Flier Award Redemption Pet Peeves? The 2012 Edition
View Single Post
Old Sep 25, 2012 | 9:21 am
  #46  
tdietterich
All eyes on you!
15 Years on Site
 
Join Date: Jun 2009
Programs: United Platinum,1M miler; Alaska OneWorld Sapphire
Posts: 52
"Error" message means seats don't exist (?)
Originally Posted by glenny84
I definitely like the UA search engine as well. However, it is frustrating to me that it tends to display phantom award space, especially for longhaul LH F, which isn't usually available/released until 14 days before departure.
The UA search engine also lists seats that don't exist. I tried to book an award seat on LH (FRA to YVR) and when I clicked the final "Do it" button, I got an error message asking me to try again later. I called in to the United web support, and they said the problem is that the LH flight is sold out. Were they misinformed, or is the web site broken?
tdietterich is offline  
Reply