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Thread: 1K on award ticket should be eligible for Chase-upgrade, even if not paid with Chase?
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Old Sep 24, 2012 | 2:30 pm
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TA
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Join Date: Nov 1999
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1K on award ticket should be eligible for Chase-upgrade, even if not paid with Chase?
Hi all -- just hoping to get your quick thoughts on an itinerary flying later today.

Spouse (designated 1K with my 1K MM benefit) is flying on award ticket. She possesses a Chase United card of some kind, that is eligible for the new Chase-benefit upgrade I believe.

Now, I paid for the ticket with my miles, but with my Amex. And on the "My itineraries" confirmation screen it says "Complimentary Premier Upgrade Requested"

But now she does not appear on the upgrade list although checked in.

Reservations insists that the Chase card must have been used to pay for the ticket, but I don't believe that from what was discussed here a while back.

Am I missing something, or are they wrong?

Thanks!
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