FlyerTalk Forums - View Single Post - What would you do: Non-smoking room reeks of stale smoke
Old Sep 23, 2012 | 2:58 pm
  #12  
squeakr
Moderator: Hilton Honors, Practical Travel Safety Issues, Information Desk & San Francisco
10 Countries Visited
All eyes on you!
25 Years on Site
 
Join Date: Jan 2001
Location: San Francisco CA
Programs: UA, Hilton, Priceline, AirBnB
Posts: 11,314
If there's been smoking in the room

Originally Posted by mgoflyer
I would definitely ask to be switched to another room, even if it was not a premium room. I would personally prefer a true non-smoking room then a "cleaned" room. If they were unable to accomodate my request, I would express my displeasure to the front desk and the manager on duty. I would expect some type of compensation and or efforts to accomdate my request, especially if I was staying more then one night.

no little machine or febreze is going to cut it for me. The sheets smell like smoke, I smell after sleeping there for a night. I have stopped staying in hotels that don't honor non smoking rooms
squeakr is offline