Originally Posted by
Happy
Good points!
Seriously, with the mind-set of the OP, and his inability to really see thru layers of things, all others posts trying to offer suggestions and ideas are futile effort because as your above statement - all loyalty programs have a built in unfairness (to the customers) in them - how in the world the person who "can smell" dishonesty miles away could live with that? And for that matter, since when life is fair? (living in parents' house if not paying back something to the parents seem utterly unfair to the parents who have already paid good money to bring up a child, sent him to college, etc etc... I can see the unfairness miles away... just sayin.)
The "ability to really see thru layers of things" is
exactly what I'm good at. That was my whole point in the first place.
I understand that loyalty programs--and, in fact, ALL programs that are not designed by the consumer--are going to be tilted in the company's favor. I'm not naive. However, when I see blatant unfairness and downright
dirty play is when I get pissed off. An example of this would be a bait-and-switch tactic, such as suddenly increasing by 50% the miles required to book a trip without warning. Lower your eyebrow, I've seen stuff like this happen in other industries (including in the government).
Now, I really don't think the airlines will play that dirty, it's bad business, and it will eventually catch up to them-- it always does. All I'm saying is that I am new to this game, and I will judge it objectively, based on its merit, that's all.