FlyerTalk Forums - View Single Post - Is it hard for Air France to try to help customer ?
Old Sep 22, 2012 | 6:11 am
  #8  
nicolas75
FlyerTalk Evangelist
2M
50 Countries Visited
100 Nights
15 Years on Site
 
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 12,073
Originally Posted by orbitmic
I like QF ^ Some people have had bad experiences with them but myself, never. This being said this is still easier computer-wise than a change of destination. Even an automated computerised system can be forced to report on the next flight while it would be harder for a change of destination.
Air France Le Club makes verry good job still.
Once in ATH when flight was cancelled because of snow, AF put me on the first Olympic flight to CDG with no issue.
Another time in MEL, when Vietnam Airlines (Air France ticket) changed the flight with a connection in Hanoi, with domestic flight to Ho Chi Minh (which needed a visa to Vietnam I had not): AF changed the ticket to the next Qantas flight in just a breeze. ^ And I was very happy to fly again on Qantas A380 business class!
nicolas75 is offline