FlyerTalk Forums - View Single Post - Is it hard for Air France to try to help customer ?
Old Sep 22, 2012 | 2:23 am
  #6  
nicolas75
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In Sydney, I arrived late at the airport (thinking I was on time because I made a confusion with my departure time).

When I checked-in at the airport, the Qantas agent said: "On which flight is your reservation?" "But Sir, this flight is closed!" I was puzzled. The agent called her supervisor, and changed my reservation to the next flight to SIN (less than 1 hour after), despite it was an AF ticket (business class).
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