Originally Posted by
destere
BA's hard products may be less competitive with the competition these days and this will be even more so in a few years time. I think the hard products are pretty good
Have you seen the threads here with reports & pictures of broken or absolutely filthy seats? Seems like they do have some work to do on their hard product.
Originally Posted by
dark_horse
To my discredit, my sympathy wanes from anyone who uses the 'word' "deplane." Oh look! Firefox complains it isn't a word. Quite so, little orange one.
http://www.merriam-webster.com/dictionary/deplane
But to focus on the issue at hand, keep in mind that it's a plane and not a restaurant. Set your expectations properly, and you won't be disappointed.