Originally Posted by
dhammer53
Agreed. Last year I flew ~60,000 miles on UA. This year = 5000 for 1 transcon, with 1 upcoming transcon trip. Total 2012 BIS = 10,000.
dh
Having long been a loyal United flyer, I've now done something that until recently would have been unthinkable--fly on Southwest Airlines.
The experience was a quite a shock. Despite having no status and without having to pay anything extra I got a great seat, 2 free checked bags, and lots of good free snacks. The plane left at exactly the scheduled departure time and arrived in over 30 minutes early. Every employee I encountered was friendly and helpful.
I used to do anything to avoid flying Southwest. But after UA cut the MM benefits, I figured why not give Southwest a try. In hindsight, I should have tried them a long time ago.
Thanks UA for helping me realize, as you've often reminded me on your flights, that I do have a choice of airlines.