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Old Sep 20, 2012 | 5:07 pm
  #20  
dll
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Originally Posted by ConciergeBrandon
Did you call the U.S. or China reservation desk?

IME, having the U.S. based agents to look for award seats for LAX-CAN is like pulling teeth.
My agent was CVG-based according to the e-ticket receipt. She knew exactly what to look for even though I had specific flight numbers. Needle in a haystack, as they say.
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