FlyerTalk Forums - View Single Post - UAs Official Response to HKG Ticketing/IT Error: Redeem @ Correct Amount or Redeposit
Old Sep 20, 2012, 9:57 am
  #3939  
Ari
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Join Date: Aug 2005
Location: Chicago
Posts: 11,513
Originally Posted by as219
What about "We will notify you once the DOT makes its decision" says to you if they were going to do or say something, they would have already done so?
I think "once the DOT makes its decision" really means "once the DOT comes up with a way to justify the decision they already made".

Rather than require UA to re-instate the tickets, the DOT could just fine UA some dollar amount and close the case.
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