Originally Posted by
Lucky_man
I am trying to claim missing points and SC for a KA flight from PVG to HKG.
The Qantas website claim missing points tool has two Shanghai's in its list of airports and no Pudong.
If I try either of the Shanghai's it comes back with Shanghai Hongqiao in the confirmation (which is SHA). I thought I'd give it a go but it failed - came back into activity statement as no points and no SC.
Does any one know a trick for claiming these points - I need to do it for 4 people all on the same flight.
You were in a KA booking class eligible for points and SCs? Not all of them are - particularly quite a few economy fares.