Originally Posted by
ddrost1
provided you reached your destination two hours or more later (I think this is the cutoff now) you should be due IDB compensation. write in to CS, calmly but fully explain the situation (your post here was a little bit fervent, but rightly so) and request IDB compensation citing the fact that you were unable to occupy the seat you purchased and the COS was not IDB'd as should have happened. i may be mistaken but i think IDB compensation is to be in cash or equivalent, and not in airline credit. others might correct me.
I find it fascinating that folks like the OP come here to rant, but if they had read this forum a day ago, they'd have known their rights, and the GA would've been forced to move the COS.
The issue, and no disrespect to the FT who's a COS in the other thread, is that the COS oftentimes does not feel that s/he is in the wrong, and will make a bigger "stink" than others in a row if they feel singled out. I'm sure every FA's dealt with this, and hence their reluctance to do anything. (Kevin Smith, anyone?)