Originally Posted by
bwright348
Supervisor half-heartedly apologized but explained that the only policy in place was a "fit to fly" rule. Any passenger who does not fit in their ticketed seat must be required to purchase a second seat.
The rest of the policy is that if the passenger doesn't purchase the second seat they are the one who is supposed to be offloaded, not the other passengers around them. I'd write in to customer service and ask for IDB compensation as you were unable to occupy the seat you purchased.