Originally Posted by
exbayern
You seem very cavalier and accepting of the practices of your employer. Again, if you cannot see why any of this is wrong, we cannot explain it to you.
You are in a position of power and authority, and took someone into a private room and then embraced them. There are a number of things that could be said about it, but it was frankly incredibly foolish on your part. I suggest that you don't do such a thing again if you don't want to put yourself in jeopardy.
You can try and spin it that you are a warm and caring person, but it doesn't change the fact that it was completely inappropriate.
Now who's talking about hyperbole? We castigate TSA on this forum constantly. We have one example of an employee trying to act like a human and we rip them to shreds? Would it be appropriate to touch someone in
most circumstances? Probably not. But here the passenger is having a hard time and the TSO says a few words to comfort them, apologize, and keep them from having a nervous breakdown. And she also gives a "side" hug to the passenger. How dare she do that!
You can't have it both ways! Do you want the TSA to hire robots or human beings? Which is it?
