I am trying to reserve a room at Marriott Cleveland East for Oct 8th for 3 nights. I need to get my corporate rate of $111.00 per night. The reservation clerk tells me there are no standard rooms available only rooms on the concierge level at $309 per night. And the rooms on the concierge level are not available for my corporate rate.
I call sales at the hotel and they give me the same story. This has worked in the past.
I get online and reserve a non-concierge level room at $269.00 per night that was not available via reservation line.
Any suggestions on what I should try next? Should I call reservations back?
Jim