Originally Posted by
DYKWIA
Whereas I got crap service from BA last year... They diverted to DUB, and just left me to sort myself out. Then refused any sort of refund of expenses.
There you go
It probably cancels out anyway across carriers. Though reporting these things should keep them keen.
I do suspect BA GGLs and LH. Senators (and HONS) get preferential treatment during IRROPS, not sure if that's the case with EK. My gold seems to make zero difference in normal times ( no IRROPS xperience though but no shortage of rude behavior.... Twice.. following damage to baggage notwithstanding my personal follow up and despite being gold and j class up here in BKK )
But they were very nice to EB during the US storm a couple of years ago, as I recall from his trip report....