Originally Posted by
charms81
So they opened a low direct award for you to resolve the illegal connection? That is a good job on Delta even after the run around, since they could have also forced you to accept a 15 hour layover to catch up the next flight.
I agree it was a good job (eventually) but the supervisor who last night said it was beyond her authority to do so apparently could have done it because the supervisor today who did it was on the same level (I asked). She carried on last night about not wanting to do something that could cost her her job (which I think was a gross exagerration).