Originally Posted by
sbm12
The agent was wrong. As part of a connecting itinerary your *G status is sufficient to provide you entrance to the lounge inbound off an international flight when flying onward on a domestic flight.
Originally Posted by
WineCountryUA
I'm not quote sure of the purpose of the post -- the agent was wrong and the supervisor corrected it. Why all the research on the Montreal convention -- the agent was wrong and the supervisor corrected it. Sometimes agents are poorly trained and need supervision. end of story.
I find it really strange there was any issue with this. This is SOP and they have such entry requests all the time. This was not some crazy lounge access with a weird card where they have to go through books to figure it out. It is very hard to believe this actually happened that way; for a SAME day connecting flight from an intl. destination it is a crystal clear case.
I think the OP is telling us there was a stopover in JFK and they refused entry when trying to fly a domestic connection which was not in direct conjunction with an international flight.