Originally Posted by UA840

Why does UA publish the waitlist names and positions after check-in but not before-hand. Why are the phone agents also so clandestine about telling you how long the waitlist is (and where you reside on the list)? Why not just publish the waitlist on a running basis and let customers see where they stand? Ultimately I end up calling, hoping I get an agent who can/will tell me where I stand when I would much prefer just watching online...