The apparent reason for removing the "EXPERT" feature is all the "EXPERTS" calling res when "R" availability pops up and a wait listed upgrade doesn't come through. Going to the same well over & over and pissing off res agents for an upgrade could just possibly be the reason the well got poisoned.

Just in case noone has quite figured it out yet (6 mo's) after the merger, the new UA doesn't care if ANYONE fly's for free in their first class section and they certainly don't care - WHO CARES!

Time to "Suck It Up" and either go along with the program or jump the fence where others have found greener pastures!

It's their way or the highway, and if you don't like it write a letter to customer service --- Let us know how that works out for you!!!