Here's another Jem from Jet Idoits..

I send an email on 20th August regarding some missing miles.. get a response on 22nd Aug saying they have been credited in July (yeah right..!!) I check my account the next day and it is there.. so far so good..

I send another email on 23rd Aug, again for some other missing miles.. The first auto reply i get is - " we can't respond to your email till 20th August. plz bear with us".. (paraphrased)
then I get another auto reply next day- "we are looking into it"..

after 2 weeks of waiting, I wrote to them on 10th Sept, asking about it, and the smug moron replies -"we have already responded to your email on 22nd August. Please see attached response" (paraphrased).. and they have attached a word doc with the response to my first query!! *$#%&^#@&%@$#%

Seriously Jet.. U replied to a query on 22nd August, which I sent to you on 23rd August.. are you guys really that DUMB..!!!!!!!