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Old Sep 12, 2012 | 10:44 am
  #1  
Bensheim
 
Join Date: Jun 2009
Posts: 15
Check in on-line, incomplete

I'm flying tomorrow, 2 flights outbound, same scheduled airline. I've checked in online many times before and never had a problem.

This morning however, it only issued boarding passes for the first flight, and not for the second one from Amsterdam to Geneva. I phoned the airline, they told me to cancel that check in online and do it again.

I did it again, while on to the phone to the airline again, and got the same result. The airline person said she could see what I was doing, couldn't explain the (their) inability to let me check in online for the second connecting flight.

I don't understand. Since our credentials are good enough to get boarding passes for the first flight, why not for the second one? I've checked flight status at all three airports - all are functioning normally. I've even 'tried to book' tickets on tomorrow's Amsterdam>Geneva to see if that's been cancelled and they didn't tell me; but no, tickets are still on sale.

Has this happened to anyone else? How concerned should I be? It is not only worrying but also inconvenient - with incomplete boarding passes we will now have to turn up at the departure airport much earlier than planned.

Bensheim is offline