Originally Posted by
Maigret
A pity for the OP, but I think EK did all they could. I wouldn't expect them to take the chance of transporting a sick child - better safe than sorry.
As for the other nonsense about flights and hotels - that's why peoople take out insurance!
Unfortunate but a bit of a non-story here I'm afraid
and as for the "I'll never fly EK" hysteria - GHU!
Where do you get the idea that EK did all they could? They did virtually nothing. They could have provided a hotel and meals - not a big imposition on the airline, and an easy way to smooth ruffled feathers. (I do take Dave Noble's point, however, that the behavior of the client may have influenced the decision.)
- Gowhere
That said, every airline has put their foot in it at sometime or other - I don't see any excuse for the "I'll never fly EK" response, either. I have to see a consistent corporate pattern of misbehavior before I start thinking that way. The occasional anecdote doesn't worry me too much.