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Thread: UA sends a fill-in-the-blank apology letter
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Old Sep 11, 2012, 8:07 am
  #50  
ORDSteve
 
Join Date: Jun 2001
Location: Hollywierd Hills, CA
Programs: United 1P. 880k lifetime miles, all on my own dime.
Posts: 378
Originally Posted by ddrost1
i find it rather amazing you got a response on paper to a complaint. i can't even get a form email response, much less a form letter.
Seconded. OP is somewhat fortunate to have at least heard something/ anything back from CS.
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