FlyerTalk Forums - View Single Post - Suggestions for Compensation for Nightmare Hilton Stay
Old Sep 11, 2012 | 7:25 am
  #15  
holtju2
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Originally Posted by JTbeatsNYC
When the first room checked in, WA took one guy's card for the $300. They also charged my debit card $300. Because I used a debit card (instead of credit card), the $300 was actually taken from my balance, and was not a simple authorization.

To compensate for the WA error, I asked them to simply charge me $300 less on one of the remaining six (6) rooms. Instead, they charged my $300 MORE on one room, then realized the mistake, did not void it, and then charged be $300 less TWICE. Basically, I was sitting with an extra $1,200 missing from my checking account.
They didn't take money from your account. They just preauthorized your card. It is entirely dependent of your banks procedures whether they "freeze" the amount of the preauthorization from your balance. It is not withdrawn, however.
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