Originally Posted by
ninjalad
Maybe it's a Scottish thing, I can never get an answer at the EDI office! Can be very frustrating
Thanks! Good to know I'm not the only one. What was most frustrating is that when I called the previous day to confirm, they TOLD me to call the next day.
On another note, I sent an email on the 2nd of this month, regarding another issue at the same location. The auto-response said they'd get back to me within ten business days; how often do they meet this deadline?