I recently dealt with an awful situation in Copenhagen where an agent forced me to place my loaner insulin pump and equipment into the xray machine despite my numerous requests for visual inspections( I contacted Kastrup airport about this and they actually apologized for this and said they would retrain their agents!). I pray his stupidity and arrogance are not going to cost me to pay for a replacement.
Since I was also transiting through Heathrow between Terminal 3 and 5 but did not actually enter LHR from outside, it is very distressing to me that after contacting Heathrow I was told that if I ever check in there and am randomly selected for the body scanner, they will not permit an opt out even with a doctors letter and they apparently dont think scanners damage any medical devices! So if I ever do need to proceed through Heathrow security, should I just wear an arm sling so that I can't raise my arms above my head to avoid being "selected"? I fear my future international travel is at high risk after what I have experienced.
Can anyone comment on whether or not they have had this problem or if a visual of insulin pumps is allowed in lieu of damaging it in an xray or scanner at Heathrow?
Thanks in advance.