Originally Posted by bingocallerb22

Tried my Skype, had been compromised, 1/2 hour to get it resolved.
Called lanpass, on hold 15 minutes, even though it was a lanpass tix they said I couldn't pay lanpass, had to contact lan.com. Said they would transfer... line dropped.
Called lan.com, line terrible so ended call.
Called lan.com, "service unavailable, try again later."
Called lan.com, option 3, option 2, "your call cannot be completed at this time."
Called lan.com, option 3, option 2, she said she could not issue ticket because it was lanpass and I needed to talk to them. Indicated I had just talked to them and they said I needed to contact lan.com. No, you need to talk to them I will transfer you, have a good day... then the line dropped.
Called lan.com, call could not be completed at this time.
Called lan.com, option lanpass, answered in minutes, took 15 minutes to resolve.

All this to pay $13 tax on an award tix. Really?

Oh yeah. She said there would be no service charge because I had trouble paying on line. Really.