Originally Posted by
LTN Phobia
I would have thought that this was the standard handling when a card transaction is flagged as a possible fraud.
In the case of a fraud, it's necessary for the suspected ticket recipient to turn up at the airport so that the matter can be investigated further? If it is clearly flagged up as a possible fraud, it would reduce the likelihood that the person committing fraud would be caught, would it not?.
...then notify the cardholder? And my sister was not questioned, just told "sorry, you have no ticket - not our problem". If what you say is correct, shouldn't they have investigated her? If not, what is the point on leading the pax/cardholder on?