Yes, the account is shut down. I have the same issue. Just like I suspected, if you create a new TG account with a different email address to get around it, and then try to add your same hotel program account numbers to that profile, you will get a message that those hotel program account numbers aren't eligible to be added, so the only way to get around it is to create brand new Priority Club and Hilton accounts and deposit the points on those and eventually merge them with your original accounts. Not worth the hassle to me for 50 points per day, so this deal is dead for me.