Just want to add my voice to the chorus pointing out what a frustratingly stupid move this is on United's part. I've been a 1K for 18 straight years and this finally has me rethinking my loyalty. After all the pain of the merger and customer "enhancements" only now to be kicked one more time. Clearly customer satisfaction is not a priority at the new United.

PDX1K

edited to add that my UDU success rate was 85+% prior to 3/3, now it has gone down to less than 50%. Seems to be a heavy emphasis on ToD upsell.