Originally Posted by
mmack
Yes, but now I will have to call the 1K desk(or whatever it is now) and have an agent search...and search...and search. It was so much faster on line.
No you don't. There is still the option to search online. It isn't as easy, but it is still there.
Originally Posted by
GBadger
...I still appreciate the advanced notice that came along with it.
All 6 hours??
Originally Posted by
cruisr
I am currently in IST. Flying on an H fare from FRA tomorrow. Using the workaround I see the early flt has 1 R seat. I go to the UA Service desk in IST and they say they don't know how to do a SDC (within 24 hours) and they don't know what a GPU is. They call the help desk and they don't know. They transfer to GS even though I am on,y 1k and they are closed.....
The GS desk is never closed.
Are you trying to change your IST-FRA flight? If so that won't work as SDC only applies to UA-operated flights. The UA folks in IST are contract employees handling one flight a day. Hardly a surprise they don't know things like SDC which would never apply at that station.