FlyerTalk Forums - View Single Post - What makes us think we are UA's "best" customers?
Old Sep 8, 2012, 2:54 pm
  #16  
exerda
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Originally Posted by sbm12
There's a difference between spending more and inconvenient.
And my point is that I take flights which are less convenient and cost more than the competition to keep business with UA. If UA is pricing their flights more than the competition and still losing money on my travel, there is something much more seriously wrong with UA than "over-entitled elites." @:-)



Originally Posted by sbm12
If you are consistently paying more than the CASM cost of carrying you on the flights you are taking - i.e. you are yield-positive in the books - then you are arguably a good customer.
Why is there always the assumption that 1Ks are somehow MR-leeches who only buy loss-leader flights from UA?
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