Almost impossible to sound any more angry or stupified as has already been expressed by fellow FT forum-mates. Removal of R and other award availability details is a proactive takeaway directed at UA's most frequent and technically loyal customers - made more insulting by a comical explanation as to why.

My only sense of hope is (at least under pre-Smisek administrations) that such LITERALLY universal comdemnation has in some cases been met with a reversal of position. Not sure on this one....but trying (TRYING) to stay positive.....

The material impact on my flight planning can't be underestimated.

Just stunned.