Originally Posted by
chiph
This is the same head-in-the-sand attitude that the record labels had, and then the movie studios. They thought they should try to stop internet distribution rather than trying to capitalize it and do it themselves.
If third party companies are using united's site and adding features to make it useful to passengers, the solution is to add functionality to the united.com site, not break the third parties.
The latter approach will never work and will only upset people.
I agree with you, I would rather get the information firsthand from United than through third party channels and vendors. Hell here's an idea for United...
UA Insider, could you send Hilfman or Bergsrud this idea... Monetize the Expert Mode and charge your customers $24.99 an annual fee or something so UA gets the incremental revenue that it's been looking for and make it free for 1Ks and offer differential pricing to your MileagePlus Elites & Members.
We wouldn't need to pay (not that I do) companies like KVS & EF for data that can be easily provided by United at a reasonable cost.
