Has anyone who is/with a corporate/full-service travel agency with native GDS/CRS access confirmed that availability is extent/gone from that source as well? My recollection (prior to booking awards on the internet) is that a travel agent could make award bookings so they'd have to be able to see information and book into available inventory. Mine did this a number of times back in the 90's. Corrections/clarifications are appreciated.

I mention this because of the discussion in this thread and the travel tools forum about EF scraping UA data versus having CRS/GDS access.