Originally Posted by
kyte
Following the inundation of calls to CS I'll be waiting for the flyer who reports when UA CS reps say they aren't allowed to tell us what the R availability is for a flight .. just the next stepping stone. Mark my words.
Hrm....
Book ticket
Check upgrade page to see if can confirm instantly
If can then apply upgrade.. if not then call in and waste 15min of CSR time then cancel ticket
Rinse and repeat