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Old Sep 8, 2012 | 3:02 am
  #362  
piemel
10 Years on Site
 
Join Date: Feb 2012
Programs: UA 1K
Posts: 159
Originally Posted by chinatraderjmr

BUT....I do care about upgrade space. I won't buy a tkt if R (or O) is not available & I certainly would not buy a W or D fare without first knowing I can confirm it. I have never ever played the lottery & I never will. I would bet losing this hurts many more people then those on FT. It's the main reason anyone used EFlyer (which I used way before I joined FT). This is really showing us that they don't want us to even be able to use our upgrades unless there is a few leftover seats. I don't see any more point to Mileage.

The best we can hope for is the phones getting jammed to the point it costs them $$$$. That they understand
Yep

I hate the uncertainty that UA builds into their processes. If I am not sure that I get an upgrade that I earned flying 100,000 miles then why on earth should I feel good about paying for a W or higher ticket and play some sort of lottery.

Anyways, back to the issue at hand. The only way a company MIGHT listen is if their service desks get bombarded with complaints.
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