Originally Posted by
chinatraderjmr
BUT....I do care about upgrade space. I won't buy a tkt if R (or O) is not available & I certainly would not buy a W or D fare without first knowing I can confirm it. I have never ever played the lottery & I never will. I would bet losing this hurts many more people then those on FT. It's the main reason anyone used EFlyer (which I used way before I joined FT). This is really showing us that they don't want us to even be able to use our upgrades unless there is a few leftover seats. I don't see any more point to Mileage.
The best we can hope for is the phones getting jammed to the point it costs them $$$$. That they understand
Yep
I hate the uncertainty that UA builds into their processes. If I am not sure that I get an upgrade that I earned flying 100,000 miles then why on earth should I feel good about paying for a W or higher ticket and play some sort of lottery.
Anyways, back to the issue at hand. The only way a company MIGHT listen is if their service desks get bombarded with complaints.