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Old Sep 7, 2012 | 6:22 pm
  #165  
InHouseCounsel
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10 Years on Site
 
Join Date: May 2011
Location: Washington, DC
Programs: UA Gold/1MM; AA Plat; Marriott Lifetime Titanium, Hilton Diamond, Hyatt Globalist,
Posts: 192
New low. Bad customer service was not enough. They had to kill the remaining automated benefits online. Why would anyone bother and continue too book United?
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