Originally Posted by
cricketer
The hilarious thing in this, is that the information was ONLY available in EXPERT mode. I promise you, the rank and file customers who would in theory get confused by this, are NOT surfing united.com in expert mode. In fact I'll bet my mortgage that those consumers don't even know that an expert mode exists.
Actually I think with the current site there is no seperate Expert mode (that was on PMUA)
Originally Posted by
ToneDaBass
If GPUs are changed to be redeemable on any fare class (as AA does), then I can tolerate this decision. Otherwise, I agree with mitchmu.
2 seperate issues. Better GPU's would be nice, but there is absolutely no reasonable rationale for this move which makes it more difficult to actually purchase tickets from UA. (I get all the info I need to buy the ticket I want instead of having to call).