Join Date: May 2001
Location: Portland, OR, USA
Programs: UA 1K 3 Million/ex-many year GS, AA PLT/2 Mil, AS MVPG, HH Dia, Starwood Life Plat, Hertz PC
Posts: 1,401
Shannon,
I have tolerated a lot of nonsense that your administration has perpetrated on expert flyers but this is beyond nonsense. That information is critical to sensibly planning and booking travel with UA - without it you are turning this process into a crapshoot. Do you guys ever intend to do anything that is actually customer friendly? I have been holding onto the apparently silly hope that as a GS it would continue to be worthwhile to book and travel UA but without the ability to actually do some real investigation of what you are willing to sell (and I am not talking cheap classes but rather M, B, Y and above as well as the upgrade classes) I just don't see how to sensibly book. Beyond that if you really had any intention of keeping transparency you would have exposed your "new" solution before destroying the old one. This airline is really beyond repair - and I have been one of your patient supporters through a lot of the threads here on FT. You and your bosses are truly nuts - just out of curiosity has someone offered a cash prize to the person who can destroy the airline most effieciently.