Originally Posted by
SanDiego1K
I've been seeing multiple ghost LH flights for travel next week. Yesterday, I attempted to book SAN-SFO-FRA-XXX for my husband, with SFO-FRA on LH F. First, I booked it online and got all the way to the payment screen when it hiccuped. Then, I called and the agent couldn't see it. She did see SFO-FRA in C which was NOT shown on united.com.
Frustrating.
Originally Posted by
WineCountryUA
Originally Posted by
Dcislander
Yep, read those. Just talked to another GS agent who said that the inventory did not show up in her system and that another caller had the same issue. That guy tried to go through the full booking on the UA site but at the end it said it was unable to confirm. I went through the steps but did not complete the booking so will never know if that was the same case. Guess I'll just keep calling back and maybe will get lucky.
The biz on the late flt out of IAD is pretty good. Just flew it last night. F would be better but not end of world. It's really the LH lounge in MUC that makes the diff. TG has to use the SA gold lounge. Not bad, but not good for 7 hours.
Just dealt with these ghost bookings today... No resolution. Lots of flights show up on LH in F, on the website. But the agents can't see them! I was connected to web support and they said that it just hadn't updated today. I told her that the awards have been showing for days! She didn't seem to care.
Typical!
