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Thread: Amtrak no longer allowing upgrades on low fares?
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Old Sep 7, 2012 | 10:24 am
  #7  
AGR Insider
Company Representative - Amtrak
 
Join Date: Feb 2010
Location: Washington, DC
Programs: Amtrak Guest Rewards (Select Executive)
Posts: 528
Hi All,

Thank you for alerting us to this issue with your Amtrak Guest Rewards upgrade coupons and the 14 day advanced purchase ($49) fare. There has been no change in policy and Amtrak Guest Rewards coupons are compatible and can be used with the 14 day advanced purchase fare on the Northeast Regional. We are working to ensure that all of our agents are trained accordingly. Thank you for your patience and understanding in this matter.

Best,

Becky Parks
Senior Marketing Officer, Amtrak Guest Rewards
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