FlyerTalk Forums - View Single Post - Topguest additional points for checkins [Update Jan 2014 - program has ended]
Old Sep 6, 2012 | 1:12 pm
  #888  
jk2
All eyes on you!
15 Years on Site
 
Join Date: Dec 2010
Posts: 1,530
I don't understand what is going on with TopGuest. E-mails arrive that inform me that I made a check-in, but points didn't show up. For example, me and my friend (who just signed up with TopGuest) did check-in in Holiday Inn, I am getting the points, he doesn't (but e-mails always arrive). His points (about 300) didn't post at all (even 50 points for registering) on his PC account, they are only visible on his TG account. I suggested him to erase his PC number and put it again, but this didn't help.

The same story with VA (getting e-mails but no points), and I had several occasional check-ins in Viola hotels in NY - no points at all. I hope TG does not falling apart.
jk2 is offline